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Troubleshoot: The Attachment is Labeled Incorrectly

Troubleshoot: The Attachment is Labeled Incorrectly

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Problem: Attachment has incorrect label

When adding Document and Link attachments to Videos, Loop :45 gives the Creator the opportunity to rename the label so when the video is shared, the attachments are clearly identified. This can be done in two ways.

Method One: Prior to Publishing the Video

  • After Recording a Video, flow through to the Video Details screen.
  • Look for the Attachment options that read “Document” and “Website”. Note there are more options for these fields that are revealed using the down arrow next to the labels.
Loop :45 App: Document Label on Video Details

Loop :45 App: Website Label on Video Details
  • Select the preferred label and click “Publish”.

Loop :45 App: Attachments Publish

Method Two: After Publishing the Video

  • From the Studio, select the Video. Tap the "More" menu represented by three dots to the right of the Video.
  • Select “Edit Video” and the Video Details page appears. Look for the Attachment options that read “Document” and “Link”. Note there are more options for these fields that are revealed using the down arrow next to the labels.
  • Select the preferred label and click “Publish”.
Loop :45 App: Edit Video from Studio